Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
login

Online Banking

Wanna be a part of the club? Enroll Now.
Or make a Web Payment using a non-Capital CU credit or debit card.
A handbag on the ground with wallet, glasses, phone spilling out.

Lost or Stolen Card/Fraud

Don't panic. We're here for you.
Report fraud and lost or stolen cards as soon as you know there's a problem. Just being on this page means you're already on the right track! Now it's time to pick up the phone.

Debit Card
8 am-5 pm: 920-494-2828 or 800-728-4294
After 5 pm: 800-528-2273

Elan™ Financial Services Credit Card
Personal Mastercard® or American Express: Mastercard®: 1-800-558-3424
Business Mastercard®: 1-866-552-8855

ATIRAcredit™ MasterCard® Credit Card
1-888-428-4721

Visa® Travel & Gift Cards
Visa® Travel Money: 1-877-850-9650
Visa® Gift Card: 1-866-833-2370

To return a call from Fraud Watch:
800-889-5280

Where to start...

Breathe.  You've got this
Get past that awful feeling in the pit of your stomach when you realize your card is missing...
  • Call to report your card lost or stolen. Having the last transaction you authorized in mind will be helpful.
  • Order a new card.
  • Notify anyone who processes automatic payments with your debit or credit card.

Get Alerts Right Away

Still a mess, but not nearly  as big
  • Enroll in Visa Purchase Alerts for your Capital debit card and receive a text or email whenever purchases are made with your Visa card, based on criteria you select.




swipe for more >