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Member Updates

Capital's Annual Member Account Verification

Each year, Capital Credit Union asks a random sample of members to verify their account information. If you received a letter from our external audit firm, Hawkins Ash CPAs LLP, regarding our annual verification of member accounts, please be assured it is legitimate.

Our external audit firm requests selected members to verify that the account balances on the members’ September statement provided by Capital is accurate as compared to their personal records for their savings, checking, loan and/or credit card balances. Any discrepancies reported to Capital’s external audit firm are researched and resolved.

What does this mean for you?

If one of your accounts is selected for verification, you will receive a letter from Capital’s Audit Committee explaining the process to complete the verification form and report discrepancies, if any, and where to mail the completed verification form.

In accordance with federal regulations, Capital’s external audit firm must maintain strict confidentiality and security over your personal account information.

We appreciate your response to the verification and returning the completed form to our external audit firm, Hawkins Ash CPAs LLP.



It's not your singing voice that scares Santa...
It's your holiday savings
Signature loan rates as low as

8.95% APR*

*APR = Annual Percentage Rate. Rate offer applies to signature loans; minimum $1,000 new loan money. Rates, terms and conditions vary based on credit and other qualifications, and are subject to change without notice. All loans are subject to approval. Requires active checking account with at least $400 in direct deposits each month and 12 withdrawals of $5 or more during the month. Membership Required. Federally insured by NCUA. Other rates and terms are also available. Contact a Member Service Representative for more information or to apply.



Take part in the future of the credit union!

Gather with your fellow credit union members and Capital CU employees to learn about the happenings from 2018 and what's in-store for 2019.

When: February 6, 2019
Time: 7:00 pm
Liberty Hall 
Eisenhower Drive
Kimberly, WI 54136


All old credit cards have been deactivated as of Monday, September 24, 2018.
Your new credit card was mailed to you in the last few weeks. If you know where it is, great! Now is the time to activate it. If you've misplaced your card or have not received it, a new one can be ordered and sent your way. You can call Elan™ Financial Services directly:
Personal Credit Card: 1-800-558-3424
Business Credit Card: 1-866-552-8855

So, which one is the new card?

Your old credit card will have an ATIRA logo on the front.
Your new card will look similar, but only the Capital logo will be on the front. The back of your card will also have Elan Financial Services in the small print. (We've added a photo of a new card for your reference.)

  • Your old card was deactivated on September 24, 2018
  • Your credit limit is the same as your old card
  • Your card number is different, so make sure to update it where necessary
  • Your reward points will be transferred to your new card
  • Making a payment on your new card is a little different than it used to be
  • Any automatic payments (gym membership, phone bill, utility bill, etc.) will not transfer so you'll need to update:
    • Card information with any existing automatic payments
    • Contact service providers with your new Elan™ card information
    • Bill Pay through online banking 

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