Member Updates


we value your input and feedback

In our efforts to continually improve our products and services, we are working with Raddon, an independent research firm, to gather information from our members. Mailed and emailed surveys have been sent out to a random pool of Capital's membership, and your feedback and response is greatly appreciated. 
If you're interested in providing feedback, you can access the survey here: CCU Member Survey



Inner Voice Out - May 2nd through June 4th

We are excited to kick-off our new partnership with Foundations Health & Wholeness and Samaritan Counseling Center, two organizations bringing awareness to mental health care and illnesses in Northeast Wisconsin. Visit the Inner Voice Out Fundraiser page to learn more about these organizations and how you can donate to help us reach our goal of $45,000!


where to find your documents
To provide a smooth experience for all members and to get them their tax forms in a timely fashion, all 2021 Tax Documents will be mailed, even if the member has signed up for eStatements.
  • Due to vendor constraints, eTax Documents may not be available in eStatements until after March 31, 2022.
  • e-Tax forms will be available for all accounts as long as the member has signed up for eStatements. IRA and HSA tax forms will be mailed and uploaded as .pdfs into the member's eStatement area later in the year.
  • All eTax documents will be located in Accounts > eStatements.
  • There is nothing a member needs to do to sign up for eTax documents, they will be automatically signed up if they have eStatements and meet the minimum requirements* set by Federal Regulations.
    *If a member earns more than $10 – Total of Dividends and/or Savings Bond Interest (Non retirement accounts) we are required to send tax reporting forms.
  • Haven't seen your tax statements via mail yet? 

    1.  Give us a call at 800.728.4294 or 920.494.2828 to reach our Contact Center for assistance. 
    2. Stop into any branch and ask our front line to help pull your tax statements. Looking for a branch near you? Check out our locations page 


to June 1st
Typically, we hold our Annual Meeting in February, but this year, we're warming things up a bit and hosting the Annual Meeting at Capital Credit Union Park on June 1st. We're also adding in a rocking Member Appreciation event! For more details, or to register, check out additional information here.