Member Updates

CAPITAL'S ANNUAL MEETING HAS

GONE VIRTUAL!

Save the Date: Wednesday, February 3rd 2021- 7PM
Click the "Register Now" link below to register for the CCU - Virtual Annual Meeting. Find registration help and follow-up information here
After your registration is complete, you will receive a confirmation email from messenger@webex.com with meeting details.


 By registering now, you will receive information about the meeting prior to the event date. 

If you prefer to Join the night of the Virtual Event, come back to this page for access to the meeting information and a Join Now link on February 3rd!


WONDERING WHAT A "TXN REVERSAL" IS?

We learned that some of our members had a debit card withdrawal post twice. As soon as the error was discovered, a fix was posted. However, the fix posted another withdrawal rather than the intended deposit. Another fix was processed with two separate deposits for each of the incorrect withdrawals. The transaction code in Online Banking will show as “Duplicate Debit Card Txn Reversal” for all of the fixes posted. In addition, we are in the process of refunding any fees assessed as a result of the incorrect posts. Please accept our apology for the inconvenience caused by this error! Feel free to reach out to our Contact Center at 920-494-2828 with any questions or concerns.

Please note, the image below is how the reversals will appear in Online Banking.

Image of online banking showing withdrawals and reversals



COVID-19 RELIEF RESOURCES

In times like these, facts are important.
FACT: We do better when we help each other.
 
If you're experiencing financial hardship during this time, please reach out. We've pulled together specialized resources to help our members through this. Learn more about the options available on our Covid-19 Relief Resources page.


TICKET DISCOUNTS

Less cash, more fun. Brilliant!

We've partnered with Six Flags, Noah's Ark, and the Milwaukee Zoo to offer our members discounted ticket rates. Buy yours using the links below!

  • Milwaukee Zoo - purchase tickets here Discounted price: $10.25 (Adult), $8.25 (Child 3-12) Originally $16.75 (Adult), $13.75 (Child 3-12)
    • Beginning 10/19/20, all tickets purchased through this link are valid through December 31, 2021. Any tickets purchased through this link prior to 10/19/20 will expire December 31, 2020
Six Flags and Noah's Ark tickets will be available for the 2021 season beginning in early 2021. Check back at a later date!