Member Updates

ONLINE BANKING REFRESH

Coming February 2020

Capital's Annual Member Account Verification

Each year, Capital Credit Union asks a random sample of members to verify their account information. If you received a letter from our external audit firm, Hawkins Ash CPAs LLP, regarding our annual verification of member accounts, please be assured it is legitimate.

Our external audit firm requests selected members to verify that the account balances on the members’ September statement provided by Capital is accurate as compared to their personal records for their savings, checking, loan and/or credit card balances. Any discrepancies reported to Capital’s external audit firm are researched and resolved.

What does this mean for you?

If one of your accounts is selected for verification, you will receive a letter from Capital’s Audit Committee explaining the process to complete the verification form and report discrepancies, if any, and where to mail the completed verification form.

In accordance with federal regulations, Capital’s external audit firm must maintain strict confidentiality and security over your personal account information.

We appreciate your response to the verification and returning the completed form to our external audit firm, Hawkins Ash CPAs LLP.

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