Covid-19 Resources


Most branch lobbies are open Monday-Friday. Eisenhower Drive branch lobby in Kimberly and Morris Avenue branch lobby in Green Bay are open Saturday mornings from 8:30am - 12:30pm.

We encourage you to use the Scheduler to make an appointment for things like new accounts, loan closings, large cash withdrawals and deposits ($5,000 and above), business cash and coin orders, safe deposit box access, counting coin, notary and signature guarantees. If you have contact info for a Member Service Rep you’ve worked with in the past, feel free to reach out to them directly

What to know for your appointment

  • While we would normally be glad to see you a few minutes early, in order to practice social distancing and give our employees time to properly sanitize, please arrive for your appointment at the time scheduled.
  • You know the drill…please don’t enter if you are not feeling well or have a fever.
  • If possible, please do not bring additional guests or children to your appointment.
  • Please know that as much as we miss you and want to welcome you, our staff has been advised not to shake your hand.
  • Please continue using the drive-up for routine transactions.                              

Things will be a little different around the branch

  • Hand sanitizer will be available near the entrance for you to use while entering and leaving the branch.
  • We appreciate it if you wear a mask, however, we may ask you to temporarily lower it for identification purposes.
  • For security reasons, please remove hats and sunglasses before coming into the branch.
  • Plexiglass shields are placed as a germ barrier, again, as a protection for you and our employees.
  • There will be no popcorn, coffee or water available to keep everything as sanitary as possible.

We realize that’s a long list and appreciate your support of these safety measures.
We look forward to helping you and in return ask that you help us keep our staff safe and healthy. If you are not comfortable following the precautions outlined above, please use the drive-up for service.


Money is important, but not nearly as important as your health and your family. If you have a loan with Capital and a temporary payment deferral would help free up some cash flow to get you through this time, please reach out. 


Sometimes you just need a little extra to get through a hard time, and that's exactly what this loan was created for. We've put together a low rate personal loan option to help make up for the loss of pay some of our members have experienced due to Covid-19. If you're in this boat, please know you have options and our Member Service Representatives are available to talk through them with you.


Schedule an Appointment Online

Through the Scheduler, you can easily set up an in-person, phone or virtual appointment. If you prefer to call and set appointments over the phone, you are welcome to do that too.

Virtual Appointments

Yes, we have virtual meeting options available! You can join a virtual meeting from your desktop computer or mobile device. You choose your appointment time through the Scheduler then an eServices Representative will reach out and introduce themselves before the meeting and send you a calendar invite with instructions. When your meeting starts, you'll be able to have that "face-to-face" conversation while staying safe at home. 

Bill Pay

If you're not already a Bill Pay user and want to try something new, now could be the time to get Bill Pay set up. Anything that you would pay directly through a company's website or with a paper check can likely be set up through Bill Pay to send from one place. You can find Bill Pay within Online Banking and select "Bill Pay" in the main menu.

External Accounts 

We know many of our members have accounts at other places, too. Did you know you can link that account number in Online Banking so you can easily transfer funds there electronically? In Online Banking, find "Transfers" in the main menu and then "External Accounts."

Mobile Check Deposit

Don't forget! If you're a Mobile Banking user, you can use Mobile Check Deposit to deposit checks from home.


Small business relief funding

The SBA has announced that they are no longer accepting any new application submissions for the Paycheck Protection Program (PPP) as the funding has been exhausted for this program. They will continue to work with those that have been approved but have not yet received funding.


In addition to the "Paycheck Protection Program", the SBA has a second loan program called the Economic Injury Disaster Loan (EIDL). Members can apply for this loan directly through the SBA. For more information, visit


If you have a business loan with us and want to talk through options, please reach out. We've spoken with many members about loan deferral options to get them through this time, and would love to speak with you, too.